- Full Development of Marketing
Programs
We supply all marketing materials necessary to ensure a successful
program. This can include: full colour laminated ID badges which
are produced to meet client and legal specifications, client coordinated
hand outs customized to the individual campaign, and marketing
materials to be presented to the customer/donor to explain the
benefits of the program.
In addition, we provide training manuals customized to each client's
individual campaign, full classroom and field training in areas
selected or approved by the client, as well as ongoing feedback
reports through a multitude of routes, including toll free numbers
and customized reporting of results to meet the client's needs.
- Database Design & Management
We design and manage the databases for agencies
and clients for tracking and reporting purposes. The essence of
a good program is accurate and timely reporting. This produces
quantitative and accurate information that enables the client to
measure and gauge the success of their program. We have a dedicated
and experienced database staff that will design and build a database
to meet individual client requirements, with daily, weekly and
monthly reporting.
This allows the client accurate financial reporting with commission
reports, production goal monitoring with summaries, and accurate
quality control reporting.
- Customized
Reporting
At TNI we understand that every client has different
needs. We tailor our reporting to suit the requirements of your
organization. Whether you need to know the details of your program
from a specific city, or from a specific date range we can provide
it to you. With our accurate reporting, not only does it assist
you, but it assists TNI in making informative decisions.
- Call Center Services
TNI offers inbound and outbound order verification
services and outbound telemarketing initiatives. All Call Centre
services are available in English and French, and can
be customized to meet the client's specific needs.
- Individual Account
Managers
Clients are provided with an individual Account
Manager from Program inception onwards. They have the knowledge
and experience to guide both the client and program through the
setup process and with regular customized reporting from TNI are
able to ensure a successful program for each client. Each Account
Manger is supported by a dedicated team to ensure that each program
reaches its full potential. This ensures that the client can always
reach either the Account Manager, or a member of that account team
to ensure full accountability.
- Marketing Directors
TNI’s Marketing Directors service our
agencies to ensure each agency is operating at the highest possible
standards. They travel to our offices regularly and are directly
involved with the training, development, and maintenance or each
new and existing program.
- Effective Printing
Effective Printing Inc. is a professional print
shop associated with TNI which offers a wide array of services
to meet the marketing, advertising and everyday printing needs
of your organization.
Effective Printing specializes in short run print jobs that a lot
of the times are uneconomical for larger print organizations to
attempt.
Members of the TNI family receive organization discounts to make
the already attractive pricing even more competitive. Being a member
of the family also means an established account with Effective
Printing, and attractive payment options.
- Website Development & Email
Services
Go virtual with your business! TNI’s experienced
and professional IT staff can enhance your business with professionally
designed web pages at competitive prices. Whether you are looking
for a basic website or a high end website complete with online
purchasing capabilities, we can provide it for you. We can also
register, set up and maintain your email addresses.
- Experienced Staff
At TNI, our staff has over 50 years of combined
experience in the direct marketing industry. This means that when
we work together with our clients, the decisions made come from
those years of experience, and not guesses. We are able to draw
on our experiences to ensure your program is a success and foresee
any problems that may arise, before they have a chance to occur.
- Feedback Channels
TNI welcomes feedback from members of the general
public who have been approached by one of our field representatives,
and we have made it easy for them to be heard. TNI has a toll free
number that is designated specifically for this purpose, as well
as an email address. This contact information is provided to all
individuals and we receive compliments, concerns, and questions
on a daily basis.